Legal pages
Last updated: June 26, 2026
This policy explains how the Hossam Ibrahim platform handles personal information when you visit the website, subscribe to content, send an inquiry, book a session, or buy a digital product. Services are based in Cairo, Egypt and delivered online worldwide.
The Hossam Ibrahim platform provides coaching, professional training, educational content, session booking, and digital products. Phase one does not include public customer accounts, so visitor data is handled only when submitted or needed to run the website securely.
This policy covers the public website, contact forms, newsletter subscription, booking, payment, digital product delivery, and service communications.
We may collect your name, email address, phone number when provided, message content, booking details such as session type, date, time and timezone, and order or payment references such as payment status and transaction identifiers.
We may also collect limited technical information such as IP address, browser and device type, language preference, pages visited, timestamps, and operational logs used for security and service improvement.
We use information to respond to inquiries, manage bookings, prevent scheduling conflicts, send service messages, process payments, deliver digital products, improve the website experience, and protect the platform from abuse, fraud, and security incidents.
If you subscribe to updates, your email may be used for practical training content and service news. You can unsubscribe or request deletion subject to applicable law.
We may use Paymob for payment processing, Resend for email delivery, Google Calendar/Meet for online session scheduling, S3-compatible private storage for digital files, and hosting or technical providers to operate the platform.
These providers process limited information only as needed to provide their services, and some processing may also be governed by their own privacy notices and terms.
The website may use cookies or similar technologies for language preference, admin sessions, security, fraud prevention, and basic analytics.
If non-essential marketing cookies or expanded analytics are added later, the notice or consent approach will be updated where required by applicable law.
We keep personal information only for as long as needed for service delivery, support, accounting, dispute handling, security, or legal obligations. Digital download links may expire sooner, while order and payment records may be retained longer where needed.
Depending on your location and applicable law, you may have rights to access, correct, delete, object to, withdraw consent for, or receive a copy of your personal information. Privacy requests can be sent through the contact channels published on the website.
We use measures such as HTTPS, limited access controls, private storage for digital files, protected or time-limited download links, payment verification, and operational logging to help protect the platform.
Some providers may process information outside your country. Where data-transfer laws apply, appropriate safeguards or lawful transfer mechanisms should be used.
The services are not intended for children. If the service scope changes to include minors, this policy and data practices must be reviewed first.
We may update this policy from time to time. The latest update date will appear at the top of this page.